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Give your customers a special welcome

Welcome your customers directly at the gate and sit down in one of our VIP lounges while we take care of all the practical details. You can also book other types of VIP service, for example if you would like to welcome a large group upon arrival.

Below you can read about what types of service packages you can order. If you have special wishes, please contact us and together we will work out a solution.

Remember that you can naturally book the same service for your colleagues, or why not for yourself?

VIP arrival service at Stockholm-Arlanda Airport

VIP arrival service at Stockholm-Arlanda Airport includes the following:

  • Accompanied by one of our VIP co-ordinators, you meet your guests directly at the gate when they step off their aircraft.
  • Within a few minutes, you and your guests will be sitting comfortably in one of our VIP lounges, while we take care of your guests’ passport and customs formalities. In addition to the kind of light refreshments that are included, you can order additional food and beverages.
  • Our staff will retrieve your guests’ baggage and bring it to your VIP lounge.
  • If you want to remain in the VIP suite in order to conduct a meeting, we will arrange a room where you can hold an undisturbed discussion.
  • When you feel ready, we will ensure that your pre-arranged vehicle drives up to the entrance.


Please note that you do not have to be present when we provide the above service – we can of course still greet and take care of your guests.

Meet and assist service

Meet and assist service includes the following:

  • Together with a representative from Arlanda VIP Service, you greet your guest directly at the gate. If you cannot be there yourself, we can greet your guest without you.
  • We accompany you and your guest through the terminal system, via passport control and the baggage claim hall out through customs.


Please note that this service does not include the VIP lounge or personal help with baggage. If you would like to combine any of these service packages, or have other wishes, don’t hesitate to contact us.

Price list
Send booking request
Contact Arlanda VIP Service

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Conferences, events & trade fairs

Scandinavia’s best conference location

Stockholm-Arlanda Airport is an ideal venue for conferences, events and trade fairs. Your guests can get here easily by air from all over Sweden and around the world.

To Arlanda Conference & Business Center

Hotels

Hotels at the airport and nearby

Would you like to book a hotel room? Read more about hotels at Stockholm-Arlanda Airport and those nearby.

To hotels

Restaurants at Arlanda

Restaurants, bars and cafés

At Stockholm-Arlanda you will find food and beverages for every occasion. What do you crave? You can eat a business lunch, fast food or a fancy dinner, or enjoy a simple cup of coffee.

Restaurants, bars and cafés at Stockholm-Arlanda – read more

Services

Do errands and save time

Thanks to a wide selection of services, you can do many different types of errands at Stockholm-Arlanda. Among others, you will find banks, currency exchange offices, a pharmacy, a hairdresser and value-added tax (VAT) refund offices.

Services – read more

Shops at Stockholm-Arlanda

Check out the shops at Stockholm-Arlanda

Chanel, Hugo Boss, Pilgrim and Orrefors. At Stockholm-Arlanda you can buy clothing, cosmetics, perfume and gifts from well-known brands − both before and after your flight. Look at the range of choices, and check out which perfumes are the most popular right now.

Shops, special offers and price list – read more