Our Different Attitiude Towards Customer Service
Will Make a Difference to You!

Every customer expects good service, and of course we meet that expectation.  But we take a different approach.  Once you meet with us, you'll quickly see that we start by understanding the needs and challenges that you have with regards to controlling employee time, managing payroll processing, and managing human resource information.  We then partner with you to engineer solutions that will make your administrative processes more efficient and save your company money.  To us at Primepoint, engineering solutions for our customers is an important component of customer service, just as important as quickly responding to various requests and questions.

We also have a different attitude towards the traditional aspects of customer service.  For example, after your account has gone through the setup process, you will be assigned to one of our three person payroll processing teams.  You will be given the names of those on your team so you'll always have someone specific to contact.  Our staff turnover is very low, so you will get to know your team members and they will get to know you, your company, and the details of your account.

Fully Insured , Bonded, and SSAE 16 Type II Certified
Member of The Better Business Bureau as an "Accredited Business" View Report