USER LOGINS:

Large Business: eHR Users

NEW! Business Access

Small Business: BDA Users

EmployeeXperience®

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USER LOGINS:

Large Business: eHR Users

NEW! Business Access

Small Business: BDA Users

EmployeeXperience®

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USER LOGINS:

Large Business: eHR Users

NEW! Business Access

Small Business: BDA Users

EmployeeXperience®

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Our Specialty

Our Specialty

Our Specialty

Solutions engineered, complexities simplified, technologies integrated, and the simple kept simple and easy – it’s what we do. We excel at engineering solutions that meet the specific needs of customers whether their organizations are small, mid-sized, or large. If you have the responsibility for finance, payroll, or human resources, you owe it to yourself to explore what Primepoint can offer you.

Customer Service

Customer Service

Customer Service

Our different attitude towards customer service will make a difference to you. Every customer expects good service, and of course we meet that expectation. But we take a different approach. Once you meet with us, you’ll quickly see that we start by understanding your needs so we can offer solutions to help make your processes more efficient. To us at Primepoint, engineering solutions for our customers is an important component of customer service, just as important as quickly responding to various requests and questions.

Efficiency & Savings

Efficiency & Savings

Efficiency & Savings

You have many opportunities to save money by transitioning to Primepoint. Our fees are generally lower than our competitors and you’ll discover that your processes become more efficient using Primepoint’s systems. Plus our tools will help you better manage the finances of payroll, as well as employee payroll-related expenses.

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Whether Your Company Has 1 Employee or Thousands...

whether the people you pay are hourly, salaried, independent sub-contractors, or a combination of all the above... whether your employees are paid weekly, bi-weekly, semi-monthly, monthly, or any combination of pay frequencies, Primepoint offers the services you need to make payroll processing and payroll taxes easy, fast, and accurate.

Small Business Services: 1-50 Employees

Most small businesses need and want the right blend of technology and personalized customer service. Primepoint has many years of experience providing payroll services to small businesses and offers those businesses dedicated service teams and technology that makes processing payroll faster and easier.

Large Business Services: 50 - 10,000+ Employees

As businesses grow their payroll processing needs can become complex and time consuming. Primepoint's team will create customized solutions that streamline complex processes to create efficiencies.

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Manage Employee Time

If the tracking of employee time worked is not managed effectively, it will have a negative impact on employee morale, labor law compliance, Affordable Care Act issues, company finances, human resource/payroll processing efficiencies, and general employee productivity, all of which can hold back company growth and profits. Primepoint’s system for tracking and managing employee time worked, offers solutions to these issues for companies like yours. The system is fully integrated with the payroll processing and human resource management systems and offers three major areas of functionality. Click below to learn more:

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Technology Tools to Manage Their Work-Path

Every employee follows a Work-Path that Human Resources needs to manage. Primepoint can provide the technology tools. Our fully integrated functionality breaks into 4 major systems:

Human Resource Management – manage each employee's Work-Path from recruitment to separation

Payroll Management – manage all aspects of payroll processing, payroll taxes, and the finances of payroll

Manage Employee Time – manage an employee’s time and attendance, paid-time-off, and much more

Employee Self-Service - empower employees with Primepoint's EmployeeXperience® web portal

In addition to our technology tools, Primepoint offers several options for Human Resource Support.

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Employee Self-Service
Accessed Using a Computer or Mobile Device

Primepoint’s employee self-service technology streamlines communication with your employees. Human Resource departments can regularly communicate important information to employees, as well as distribute company documents electronically. Employees can use the system to keep Human Resources up-to-date on their personal profile information and communicate with their supervisor to request time off. The Human Resource and Payroll departments will experience fewer interruptions from employees who need basic information and/or forms because they will have electronic access to those items. To learn more about these capabilities select a link below:

EmployeeXperience® - The employee’s primary self-service system

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Our Specialty

Our Specialty

Our Specialty

Solutions engineered, complexities simplified, technologies integrated, and the simple kept simple and easy – it’s what we do. We excel at engineering solutions that meet the specific needs of customers whether their organizations are small, mid-sized, or large. If you have the responsibility for finance, payroll, or human resources, you owe it to yourself to explore what Primepoint can offer you.

Customer Service

Customer Service

Customer Service

Our different attitude towards customer service will make a difference to you. Every customer expects good service, and of course we meet that expectation. But we take a different approach. Once you meet with us, you’ll quickly see that we start by understanding your needs so we can offer solutions to help make your processes more efficient. To us at Primepoint, engineering solutions for our customers is an important component of customer service, just as important as quickly responding to various requests and questions.

Efficiency & Savings

Efficiency & Savings

Efficiency & Savings

You have many opportunities to save money by transitioning to Primepoint. Our fees are generally lower than our competitors and you’ll discover that your processes become more efficient using Primepoint’s systems. Plus our tools will help you better manage the finances of payroll, as well as employee payroll-related expenses.

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History

In 1975, Bea and Al Bothwell, Sr. started Bookkeeping Assistance for a handful of small business clients who needed bookkeeping services. Together they provided these services for several years. Gradually, some of their clients wanted assistance with their payroll needs and with the advent of personal computers it became desirable to automate the payroll process.

Bea and Al's youngest son, David, joined the business in 1987, having recently graduated from Embry Riddle Aeronautical University. With him, he brought the idea of introducing more technology into the services that Bookkeeping Assistance provided. Dave found an off-the-shelf payroll system that he implemented to process payroll for their clients. Shortly thereafter, the decision was made to shift the focus of the business from bookkeeping to payroll processing services, and Delaware Valley Payroll, Inc. was formed. The business moved out of the home environment and into an office in the city of Bordentown, New Jersey.

Alex, the Bothwell's oldest son, joined the business in 1990. Prior to that, he received an engineering degree from Rensselaer Polytechnic Institute, and spent several years in various engineering and management positions with Alcan Aluminum Ltd.  Together Alex and Dave created new proprietary payroll processing technology, which became the foundation of Delaware Valley Payroll. The first generation processing system was completed in 1994. 

With the new, more efficient, payroll system in place, Delaware Valley Payroll started growing its client base. In 1997, Jim Jacob was hired to create a sales operation to continue the company's growth and enable Alex and Dave to concentrate on technology development.

Shortly after Jim joined the team, the growing company and its quickly advancing technology needed a new image.  Therefore in 1998 dvPayroll & HR (along with a new look and company logo) became the trading name of Delaware Valley Payroll. As the company continued to grow, so did the need for additional office space to accommodate the additional staff. The business moved to a larger office on US Route 130 in Bordentown, New Jersey, in which dvPayroll & HR continued to expand.

In November 2000, Dave, Alex, their middle brother Bill, and Jim Jacob formed Primepoint, LLC to become the technology engine behind dvPayroll & HR. With the help of a skilled development team and experienced operations employees, Primepoint started the development of a new payroll processing and HR management system to replace dvPayroll & HR's technology that had been in service since 1994.  The new systems had to be built around a robust and scalable database, support a large number of users, and contain security features that would protect data and maintain client confidentiality.  The development team quickly met the company’s initial goals, allowing Primepoint to start serving customers with its new technology in 2001.  Since then the development team has continued to advance the technology and created integrated systems that enable Primepoint to save customers significant time and money.  dvPayroll continues to process all of Primepoint's direct deposit and tax filing/remittance functions.

Primepoint’s technology also gives its Service Specialists efficient and effective tools to meet the clients’ needs, and it gives the clients a variety of interfaces to best satisfy their desire for information access and control.  The systems offer a platform designed for the 1 to 50 employee business, and a platform designed for the business with 50 to 10,000 or more employees.

The Primepoint systems are designed on the “SaaS In-the-Cloud” model, meaning that the application and the data are maintained on Primepoint’s servers.  This gives the client the ability to access their account from any location over the Internet, and gives Primepoint an easy method to continually upgrade the technology.  Each user is always using the most updated versions of the systems and database. 

Primepoint’s advanced technology creates unique offerings such as co-branded payroll services for companies looking for a turnkey opportunity to expand their service offerings. For example, in 2003 Amboy National Bank in Old Bridge, NJ developed Amboy Payroll powered by Primepoint to complement their diverse banking products.  Amboy identifies the businesses interested in payroll services and Primepoint sells and services each account.  Primepoint’s sales personnel are trained to promote the partners’ products and the technology is designed to support their brand and increase the partners’ exposure through the payroll process. Primepoint continues to develop additional banking partners, as well as partners in the insurance, franchise, and accounting industries.

In the fall of 2010, Primepoint achieved a new milestone in the company's development when it moved to a new location totaling approximately 22,000 sq. ft. of office space in Mt Holly, NJ. Besides giving Primepoint more space, the new location made possible a more robust infrastructure that will enable the company to meet its current growth plans.  At the end of 2015, Primepoint leased the remaining 20,000 sq. ft. of the Mt. Holly building, bringing the total space available for the company's future growth to 42,000 sq. ft.