The Arc of Bergen and Passaic serves over 1,200 individuals with developmental disabilities and their families. From early intervention for infants and toddlers to group homes, day programs and supported employment for adults, The Arc is creating opportunities for individuals to live happy and productive lives.
The Arc has been working with a national provider of payroll processing and human resource management systems and services. Their costs were rising and the Arc was having difficulty getting new services implemented.
Cathy Pescatore, Vice President/CFO, the Arc Bergen & Passaic said “Keeping costs under control is always important for a non-profit, so when our current provider said they were raising our fees at the same time we were having trouble getting the support and training we needed to implement new services, we knew it was time to consider alternative payroll providers”
Primepoint offers a technology system that handles both time & attendance tracking and the management of paid-time-off. Also, that system is fully integrated with the payroll processing and HR management systems.
Cathy said “Primepoint’s Director of Time & Labor Management demonstrated their system for our CEO and our Senior Vice President. We all were impressed by the technology and responsiveness which made us confident the implementation would go smoothly.”
In the past, The Arc has utilized the services of most national providers in the payroll processing and human resource industry. With firsthand knowledge of what can go wrong with a new payroll company Cathy reached out to her colleagues in other NJ Arcs who are using Primepoint and found “none of my colleagues who work with Primepoint experience the kinds of issues I have had with various national providers. I was really convinced that Primepoint was right for us by my contact at another Arc who said they recently had a flawless transition to Primepoint that required only limited involvement by their Arc’s staff. A smooth transition is the hardest part because of getting all your records switched over and explaining your systems, and Primepoint knows a lot about what we need because they already handle 4 other Arcs.”
Cathy went on to say “I’m really looking forward to working with Primepoint, the company is growing and just seems to have a young spirit and advanced technology.”